The biggest salvage network in the UK, e2e Total Loss Vehicle Management, has rolled out a new emergency recovery assistance service designed to support the nation’s vital key workers amid the coronavirus pandemic.
According to e2e, it partnered with two roadside recovery agents – classified by the government as essential services – that will collect and deliver priority total loss vehicles to the network’s member sites.
This comes as, effective from the close of business today (March 27), e2e members will no longer collect total loss vehicles on behalf of clients as per the government’s stay-at-home order aimed at saving lives and protecting the NHS.
Meanwhile the vehicles collected by the roadside recovery agents will be stored by e2e members sites free of charge until restrictions are lifted and normal business can be resumed. Priority vehicles are those relating to key workers or those which are either distressed, abandoned, or accruing storage charges.
“The coronavirus pandemic is unprecedented, and the e2e network is united and committed to playing its part in the UK recovery by following the government’s instructions,” said e2e chief operating officer Neil Joslin (pictured).
“We are a service provider and proud of the service we provide in usual and sometimes unusual circumstances. We will do all we can to reduce unnecessary risk to our people and our clients and to help stop the virus spreading. To do otherwise would be irresponsible at best.”
The company, the head office staff of which are working remotely to continue to provide support services, has also suspended all auction activity. In addition, e2e has implemented new processes to enable the network to track vehicles infected or potentially infected by COVID-19.
