RSA Insurance has made two senior additions to its CIO leadership team, appointing Sally Ng (pictured above) as specialty and commercial delivery director and Katie Hermans as head of technology risk management.
Both of them report to Oliver Holden, chief information officer at RSA UK and Ireland.
Ng is responsible for the technology transformation roadmap for RSA’s commercial lines, specialty lines and European businesses. She has extensive experience in tech-enabled business transformation, having led multiple cross-function transformation initiatives in her previous role as chief of staff at DXC Technology. She also previously held several global transformation roles at QBE. Ng has more than 10 years consulting experience, working with major clients including Zurich, ACE, Legal & General, Lloyds Bank (Insurance) and RSA. She will also co-chair the organisation's women in tech workstream, which helps drive increased female representation in technology, digital and data roles.
Hermans (pictured directly above) will begin her role as head of technology risk management on Feb. 6, joining from Allianz Personal. Her responsibilities include embedding a risk culture and driving risk improvements across RSA’s cloud, data management and information technology services and overseeing their implementation across the organisation.
Having started her career as a software developer, Hermans progressed into various IT leadership roles at LV= and is experienced in managing IT teams handling risk and governance and delivering complex, multi-year programmes of work.
These two appointments are in addition to those of Matt Lockie and Toby Harris, who joined in late 2022, as IT foundations delivery director and strategy and architecture director, respectively. Locke and Harris also report to Holden.
“Tech and data are central to the delivery of our long-term business strategy and our ambition to use technology to improve service delivery for our customers and partners and make RSA simpler to do business with,” Holden said. “Having the right team in place is vital if we’re to deliver our five-year transformation roadmap and deliver outperformance across our organisation. I’m therefore delighted that Sally and Katie are joining RSA, as we continue to add to our CIO leadership team and set ourselves up for success.”
