Premium Credit has announced the appointment of Giles Offen (pictured above) as the company's inaugural chief product & technology officer.
In his new role, Offen will spearhead the development of digitally enabled products and services. His focus will be on enhancing the customer experience and supporting the needs of both customers and partners through innovative payment solutions.
This appointment is part of Premium Credit's broader strategy to invest in its people and infrastructure, ensuring the company remains at the forefront of technological advancements in the industry.
As per his LinkedIn, Offen brings over 20 years of experience to Premium Credit, having previously served as group chief digital information officer at the Just Group since 2016. In his previous role, he was responsible for technology, change, and architecture, and played a key role in modernizing change delivery methods. His career has spanned various companies, including Partnership Assurance Group, Reed Elsevier, Lexis Nexis, and Cashplus.
Offen's responsibilities will encompass oversight of information technology, information security, change, digital, and data teams. He will be accountable for the design of digital products, management of platforms, and the delivery of insights that align with Premium Credit's digital-led objectives.
“I am delighted to announce the creation of this new role and welcome Giles to my executive team. Premium Credit, as market leader, has a long and proud tradition of introducing cutting-edge technology and products to improve the customer journey, transforming the relationship between insurer, insurance broker and customer. As we continue to invest in our people and infrastructure, Giles will lead the delivery of new digital platforms and initiatives, adding to those we’ve introduced and received critical acclaim for in recent years,” Premium Credit CEO Tara Waite said.
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