The insurance, tax and legal services provider Markel UK has today announced it has restructured its leadership team in a bid to focus on developing broker relationships and experience at an executive leadership level. The shift will see Nic Brown (pictured) promoted to the role of divisional director – broker, effective January 04.
Brown’s new role will see him lead Markel’s UK national markets broker channel and assume full profit and loss responsibility for this evolving Markel business. Commenting on the news, Brown highlighted that Markel UK’s broker operation is a key element of the company’s national markets business and that this change gives the firm “the necessary platform to deliver the next phase of our growth strategy.”
In a Press release, Markel UK noted that Brown is a vocal supporter of the broker marketplace and will drive long-term thinking and customer-centricity within the business. As part of Markel UK’s strategic focus, he will leverage its growth from the last five years to bring the leadership team closer to its distribution channels.
“Our growth creates opportunity to seek continuous improvement in the way we operate, introducing new solutions and retaining and recruiting the best talent to service the demands of our brokers,” added Brown. “The change in leadership focus brings all aspects of the broker journey under one roof and fully aligns Markel UK to its brokers’ interests.”
Markel UK stated that it will continue building its specialist books in care, technology and PI, and that it is looking to expand its sector specialisms, with a new proposition for the construction sector set to launch in H2 2022. The firm noted that the changes announced bring a commercial focus that will balance the scale of Markel UK’s portfolio with its long-term underwriting approach – in order to better support brokers and their customers.
Neil Galjaard, Markel UK’s divisional managing director, said: “We will continue to deliver the market’s best relationship-management service, including letting brokers choose how they interact with us. Nic has been pivotal in shaping how we deliver this for brokers and is the ideal person to spearhead the focus we need as we embark on our next stage of growth.”
