The world’s largest privately owned insurance broker is celebrating a decade of successful operations for its Lockton Corporate Scotland unit.
Since opening its doors in 2014, Lockton Corporate Scotland has maintained impressive double-digit growth annually. Gordon Duncan (pictured), partner and head of corporate for Lockton Scotland, has played a pivotal role in the company’s achievements.
“Lockton Corporate Scotland is thrilled to celebrate 10 fantastic years,” declared Duncan, who oversees the strategic, financial, operational, and compliance aspects of the business. “We operate as a practitioner-led business, empowering our team of 28 colleagues to advocate for our clients and achieve the best results.”
With a 97% client retention rate, Lockton Corporate Scotland serves an array of prominent businesses across various sectors, including construction, hospitality, leisure, manufacturing, real estate, transportation, and logistics.
Among its clients are Scottish Leather Group, The Malcolm Group, Smart Metering Systems, API Limited, The Anderson Group, and FES Limited & Forth Holdings.
David Archer, group managing director of corporate at The Malcolm Group, praised Lockton, stating: “We appointed Lockton as our broker in 2020, and since then, they have consistently delivered excellent commercial results at renewal.
“They have also provided us with strong, expert guidance throughout our partnership. We have forged a genuine partnership with Lockton and rate their quality of service, ability, and willingness to support our business as second to none.”
Meanwhile McPherson finance director David Elilio commented: “Lockton is a trusted partner to the McPherson business and has always delivered excellent service both in terms of securing the right cover on the best terms and in helping manage claims.
“We feel valued as a client and know that when we turn to them for help or advice, they will be there to assist and provide solutions quickly. A big congratulations to Gordon and the whole Lockton Corporate Scotland team on their 10th anniversary.”
Craig Thomson MBE, legal director and company secretary of FES Holdings & Forth Holdings, also has nothing but nice words for Duncan’s camp.
“We are extremely satisfied with the advice, support, and assistance we get from Lockton Corporate Scotland for all our insurance needs and requirements,” he noted. “In particular, we are incredibly impressed with the quality of their staff and their dedication to our business.
“They have really got to know and understand our business, which helps immensely when it comes to offering us the best insurance advice to protect our business. In all our years of experience in this industry, some people stand out for their great qualities, and… Gordon Duncan is one of those people.”
Thomson added, “We are proud to be associated with Lockton Corporate Scotland as they celebrate their 10th anniversary and look forward to working with them for many more years to come.”
For Duncan, their client retention rate speaks for itself. “We have built a phenomenal business, and I look forward to continuing to work with the team and our valued clients,” he said.
What do you think about this story? Share your thoughts in the comments below.