Insurance consumers want their data removed

Survey reveals that one third of insurance customers are intending to use their new personal data rights

Insurance consumers want their data removed

Insurance News

By Terry Gangcuangco

A poll of 2,000 UK adults has looked into which firms would receive requests to remove or provide access to consumer data – and insurers are among those topping of the list. 

According to the SAS-commissioned survey conducted by OnePoll in May, 33% of insurance consumers could request personal data be removed, while 29% could request access to their personal data.

On top for removal requests are social media companies (39% of consumers); banks lead requests for access with 32%. In general, 48% of UK adults intend to activate their new personal data rights.

Among the new rights, the most welcome are the following:
 
  • 64% welcomed ‘the right to access’ (e.g. get a copy of personal data held about them)
  • 62% welcomed ‘the right to erasure’ (e.g. erase personal data from certain systems)
  • 59% welcomed ‘the right to rectification’ (e.g. if personal data is inaccurate or incomplete)
  • 56% welcomed ‘the right to object’ (e.g. using data for marketing and profiling)
  • 54% welcomed ‘the right to restrict processing’ (e.g. if they contest accuracy of data)
  • 43% welcomed ‘rights in relation to automated decision making and profiling’ (e.g. the right to seek human intervention following an automated decision they disagree with)
  • 38% welcomed ‘the right to data portability’ (e.g. obtaining and re-using data)

The General Data Protection Regulation (GDPR) will come into force on May 25, 2018.


Related stories:
GDPR: How will it affect your business?
One year to GDPR: is the insurance sector ready?

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