DWF expands global claims footprint with Proclaim acquisition

CEO comments on how the move aligns with growth strategy

DWF expands global claims footprint with Proclaim acquisition

Insurance News

By Jonalyn Cueto

Global legal and business services provider DWF is set to bolster its international claims management capabilities with the acquisition of one of Australia’s premier claims management firms, Proclaim.

The move, according to a company statement, underscores DWF’s strategic expansion in the competitive Australian market, which is known for its robust insurance sector and significant presence in the global Lloyd’s market.

Founded in 1999 by Jon Broome, Proclaim has solidified its position in the insurance claims management landscape, with its innovation and client-centric approach, according to the Press release. Headquartered in Melbourne, with an additional office in Sydney, Proclaim employs a team of 60 professionals dedicated to servicing the London market, known for its stringent standards and demanding clientele.

The acquisition is expected to significantly enhance DWF’s claims management and adjusting (CMA) capabilities in Australia, adding to its existing global team of 320 professionals across nine jurisdictions. The transaction not only expands DWF’s footprint but also deepens its expertise in handling complex insurance claims, crucial in a market as dynamic as Australia’s.

“This acquisition will mark a significant step forward in our growth strategy,” commented Sir Nigel Knowles, group CEO of DWF. “Proclaim’s outstanding reputation and expertise align perfectly with our vision and should everything progress as planned, we look forward to welcoming them in the near future.”

Jon Broome, founder of Proclaim, expressed optimism about the partnership, and said: “We are very proud of the business we have built over 25 years and the market leadership position we have reached in insurance claims management.  We are excited for the next phase of our development in partnering with a global leader in claims and legal services and what that can offer for existing and prospective clients.”

The transaction is expected to conclude within 4-6 weeks pending regulatory approvals.

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