Covéa Insurance, the British underwriting business of France-headquartered mutual insurance group Covéa, has held on to its chartered insurer standing for a seventh consecutive year.
“Chartered status is important for us because we believe the quality and consistency of technical knowledge and skills are crucial in upholding standards and building customer confidence and trust,” said Covéa Insurance commercial lines director Carolyn Callan (pictured).
“For example, the way policy wordings are written or interpreted, the way risk assessments are carried out, or the way liability is established, has a direct impact upon our service delivery and makes a real difference to the experience our broker partners and customers receive.”
Awarded by the Chartered Insurance Institute (CII), the chartered status recognises a company’s capability and commitment to meeting CII standards. Companies acquiring the accreditation are rigorously assessed and should meet robust and clearly defined measures in terms of training, competence, and technical skills.
“Obtaining chartered status for the seventh consecutive year is clear demonstration of our consistency in delivering for our broker partners and customers through our commitment to the highest professional standards,” added the commercial lines director.
Among the top employers in West Yorkshire & the Humber, Covéa Insurance employs more than 1,900 people who service over two million policyholders.
Commenting on the recognition, CII interim chief executive Jonathan Clark stated: “Chartered firms have made a public commitment to professionalism and must uphold standards set by the CII for excellence in qualifications, business practices, and professional development, which Covéa continues to demonstrate, and I applaud them for this achievement.
“The objective of corporate chartered status is to allow firms to demonstrate their commitment to professionalism and, in doing so, ultimately build public trust in the profession.”
