To reinforce its member service-led strategy, a South West rural insurer has opened a new Devon office to help cater to the needs of its growing membership in East Devon, Somerset, and Dorset.
Cornish Mutual, the only South West-based general insurer offering insurance to farms, businesses, and individuals, now occupies The Barns located at the Hitchcocks Business Park near Willand. The new 2,000 sq ft office space provides a permanent operational base for the company in the county, and is headed by Phil Wilson, sales and operations leader at Cornish Mutual.
Cornish Mutual’s presence in Devon is expected to help the company serve its more than 24,000 members across Cornwall, Devon, Dorset, and Somerset and provide them with responsive and expert insurance advice in a simple and face-to-face manner.
“We welcome members and non-members to drop in and talk to Phil and his team – the door is always open,” Alan Goddard, managing director of Cornish Mutual, said in a statement.
“This is strategically and operationally a very significant step for Cornish Mutual and will be invaluable in the continued development of our exceptional service delivery to the whole of the South West.”
Richard Persey, owner of Hitchcocks Business Park, commented: “As a former farmer, I am delighted that Cornish Mutual has chosen us as the location for its new office. They have a great heritage in the region, especially in the agricultural community. We diversified the farm five years ago to create the industrial business park and it has been a huge success, largely due to its location only minutes from the M5.”
The insurer joins the group of prominent regional businesses at the site, which includes Gregory Distribution Ltd, Mid Devon District Council, and Richfords Fire & Flood, a restoration specialist which Cornish Mutual has worked with for many years.
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