The Chartered Insurance Institute (CII) has reported a 15% annual increase in the number of completed insurance qualifications in 2024.
The growth occurred despite ongoing concerns regarding talent acquisition within their profession.
The organisation recorded an increase in completions across most of its insurance qualifications over the past year. The most frequently completed qualifications in 2024 were the Level 3 Certificate in Insurance, with 3,990 completions; the Level 3 Award in London Market Insurance, with 1,255 completions, and the Level 4 Diploma in Insurance, with 1,104 completions.
Year-on-year increases were particularly notable for certain qualifications, including a 26% rise in completions of the CII Level 2 Award in Home Insurance and a 22% increase for the CII Level 3 Certificate in Insurance.
The CII also recorded a 14% increase in completed insurance qualifications within its international market.
The most completed qualifications internationally were the Level 3 Certificate in Insurance, with 1,196 completions, the Level 6 Advanced Diploma in Insurance, with 235 completions, and the Level 4 Diploma in Insurance, with 166 completions.
“We have seen higher numbers of domestic and international learners, reflecting the value that policymakers and firms place on our learning and assessments around the world,” said Gill White, executive director of member engagement and learning at the CII.
“We hope to motivate even greater numbers of learners in coming years by fully embedding the CII’s Professional Map into new qualification pathways and providing an enhanced learning experience that develops the skills our sector needs.”
Last month, the CII released data that showed insurer satisfaction declined to 84% in the fourth quarter of 2024, compared with 86% a year earlier. According to CII Group Policy & Public Affairs director Matt Connell, the results suggest that consumers continue to feel that insurers could do better despite the improvements in the system.
