The Chartered Institute of Loss Adjusters (CILA) has entered a memorandum of understanding (MOU) with the Institute of Loss Adjusters Southern Africa (ILASA) to create a framework for cooperation and support for members in Southern Africa.
This partnership marks a step towards CILA's goal of expanding its international presence and significance in global markets.
The MOU also aims to facilitate cooperation in areas such as knowledge sharing, training, and events. CILA's recent manifesto emphasizes increasing industry engagement and awareness to maintain trust and effectiveness within the profession, as well as the insurance claims process. A key aspect of this initiative is to enhance CILA's influence and relevance in international markets.
As a globally recognised professional body, CILA serves claims professionals and was granted a Royal Charter in 1961.
John Bissell (pictured above), CILA’s executive director, stated that the MOU demonstrates the organisation's commitment to fostering global collaborations that promote trust, expertise, and ethics.
“This recognises that our members operate in all countries and territories and often transcend international boundaries, particularly in major and complex claims arenas. We look forward to working with the ILASA to exchange views and co-operation on matters of common interest and to be able to serve our members locally,” Bissell said.
ILASA, founded in 1960, is a professional institute for loss adjusters in Southern Africa. The organisation upholds the standards of the profession, ensures high standards, and collaborates with industry stakeholders for technical and professional development.
Earlier this year, CILA also collaborated with the Insurance Institute of London (IIL) to jointly release the 2024 edition of the Business Interruption (BI) insurance guide which brings to the forefront critical updates and clarifications in BI policy wordings.
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