Legal expenses insurer ARAG, which completed its swoop for DAS UK earlier this year, has announced the appointment of Helen Futter as product governance head, Anne Wienand as strategic partnerships head, and Marc Willett as propositions head. Wienand and Willett have been with DAS UK since 2017, while Futter came on board more than three years ago.
In her new role as head of strategic partnerships, Wienand will oversee a team responsible for managing relationships with ARAG’s major insurance business partners. Wienand began her career in investment management with Barclays before moving to BGL Group in 2004.
Willett started out in product management at RAC, then transitioned to Lloyds Banking Group, where he held various roles over more than a decade before joining DAS UK. At ARAG, Willett will focus on the development of new products and propositions for the company’s business partners.
Futter will take on the responsibility of overseeing governance across ARAG’s entire product portfolio, which includes before-the-event, after-the-event, and insured assistance policies. She joined DAS UK in 2021 after spending 15 years with BGL Group.
“These are three crucial roles in our business that will be instrumental in delivering on the bold plans that ARAG has for growth,” partnerships and propositions director Jay Prosser noted. “We’re fortunate to have such a rich resource of talent to call upon that we can appoint such candidates who not only strengthen our team but also the propositions that we have to offer business partners.
“I’m very lucky to have worked with Anne for more than a decade, both at DAS UK and previously with BGL. She has been a brilliant senior partnerships manager and is a great asset to the ARAG team. Marc’s extensive experience in developing products and propositions, both within the legal expenses market and beyond it, will be invaluable in implementing ARAG’s ambitious product development strategy.”
David Haynes, director of underwriting, also commented: “Helen has a deep understanding of how products are designed and the importance of a truly customer-centric approach in developing our propositions. I’m really looking forward to working with her as we build the next generation of ARAG’s market-leading products.
“Product governance is absolutely critical to the ambitious goals that ARAG plans to reach by 2030. Our duty to consumers is reinforced by the strong relationships we have with business partners, but it also gives us a responsibility to ensure that customer outcomes are fully understood and valued from the initial design of a product to the closing of a claim.”
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