Alps has announced it has moved its landlord legal expense portfolio to AmTrust International, a division of AmTrust Financial Services, Inc., an A- rated global insurer. A news release noted that the agreement, structured under full delegated authority, allows Alps to maintain direct control over policies and claims management through its group law firm, Alps Legal.
The transition facilitated significant improvements in policy wordings, incorporating updates informed by detailed industry benchmarking and broker feedback, the news release noted. These include expanded coverage for breaches of tenancy agreements, such as anti-social behaviour, and more flexible terms for claims reporting and cancellations. Additionally, policyholders can now receive compensation for court attendance expenses, alongside other enhancements designed to improve the claims process and overall value.
The landlord legal expenses policy, applicable across the UK, the Channel Islands, and the Isle of Man, offers an indemnity limit of £50,000. Policyholders benefit from Alps’s claims portal, which provides real-time updates to enhance transparency.
“Moving our landlords legal expenses book to AmTrust not only gives us more control and oversight over our products, product value, claims, and distribution chain, but it ensures our brokers and policyholders have access to the same tech and service driven experience that our motor customers already enjoy,” said Michelle O’Reilly, operations director at Alps.
“We constantly benchmark ourselves against our competitors as well as the expectations of brokers. Our aim is to deliver the ultimate in fair value and improved outcomes; with the backing of AmTrust we’ve been able to build both a differentiated policy and experience.”
As a managing general agent (MGA), Alps provides various motor-related insurance add-ons, such as excess protection, tools in transit, vehicle replacement, and road rescue, in addition to offerings for sole traders, commercial clients, legal expenses, and property-related coverage. It works with a delegated authority capacity panel to manage services for brokers.
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