Yorkshire-based insurance legal services firm Minster Law will be providing legal support to around one million motor insurance policyholders and six million roadside members of the AA in an exclusive five-year partnership.
“We are obviously delighted to have secured a new partnership with such a prestigious brand as the AA – the largest motoring organisation in UK,” said Minster Law chief executive Shirley Woolham (pictured), who cited “similarities in approach and thinking” between the two camps.
“We’re excited to be playing such a pivotal role in delivering a compelling claims experience to AA customers, as well as the wider opportunities that come from being the strategic legal partner of such a progressive business.”
One of Britain’s biggest personal injury solicitors, Minster Law typically settles 4,000 cases every month. Its personal injury and motor legal claims services tie-up with the AA took effect on January 4.
“We were hugely impressed by Minster Law’s claims management solution which is underpinned by system integration and digital innovation,” noted Kathryn Thomas, insurance broking director at the AA.
“We feel their customer-centric, digital-led approach will deliver the best claims experience for our customers and members, and we are really looking forward to developing a long-lasting strategic relationship with Minster Law over the coming years.”
