A newly introduced feature, Digital Agency facilitates an online application process for advisers seeking to distribute AIA products. The advancement substantially reduces processing time, minimises manual interventions, and ensures a more efficient experience for both advisers and AIA NZ, according to chief partnership distribution officer Sharron Botica.
Key features of the enhanced online onboarding application process include:
AIA NZ CTO Marc Hale also said that the company is expanding and improving the adviser experience, with this latest development underscoring that commitment.
“We’re proud that AIA NZ was first to market with our e-app, through AIAHub, and this new onboarding enhancement enables a digital experience for advisers starting their journey with us and reduces the amount of time spent on admin,” Hale said.
It also means that advisers can focus on what matters most, Bottica said, which is to serve their clients and provide better customer outcomes.
“To achieve AIA NZ’s dream of becoming one of the healthiest and best protected nations in the world, we continue to invest in creating a superior experience and offer, making it easier for our partners to help New Zealanders access insurance, and we recognised the need to enhance the onboarding experience for our advisers,” she said.
Elsewhere for the Aotearoa insurer, AIA NZ also recently announced a collaboration with Smartshares to ensure a cost-efficient transition of its half a billion in unit-linked policy portfolio into SuperLife funds.
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