Broker prepares to venture into the Alaskan wilderness for a good cause

A commitment to support a friend has put Ryan Spilar on horseback before, and he'll soon be back in the great outdoors again

Broker prepares to venture into the Alaskan wilderness for a good cause

People

By Alicja Grzadkowska

If you’re going to support a cause, give it all you’ve got. That’s how one broker has approached a commitment to help a friend make a difference in the world.  

Ryan Spilar (pictured, middle), commercial account executive at Heart Lake Insurance Brokers, took a ride on the wild side back in 2016 when he joined Filipe Leite for a journey on horseback to the end of the world in Argentina – and he plans to rough it again, this time in Alaska.

Outside of Spilar’s outdoor activities, he spends much of his time at Heart Lake, a brokerage that prides itself on customer service. Its commercial and personal lines team members have on average two years of experience, and Spilar says that all of its employees have a clear reason to be there.

A 2016 Young Guns professional, Spilar has plenty of experience in the world of insurance, and he had room to build his own book and develop a passion for the business, which he points to as a way to encourage other young people to become brokers.

“We were given time to screw up and make mistakes, and not be on a deadline with someone looking over your shoulder. You own your own book, so you have a reason to stay,” he said

Read on to find out whether Spilar worries about returning to the wilderness, why the bonds of friendship isn’t the only reason he’s supporting Leite, and why he’s an insurance professional through and through.

How did you end up in the insurance business and in your current position?
I was involved on the life and group side of insurance originally, and then I moved onto the commercial side of things for Heart Lake Insurance, which is a family business – Chris Spilar is the president – and I’ve been here for about six years now.
 
What was the transition like in going from life to commercial insurance?
It was interesting, that’s for sure. Commercial is definitely harder, but it’s valuable to have both. I still do both, so I manage for my clients a one-stop shop where I can discuss their group benefits, their commercial and their life insurance all in one meeting. It was actually a pretty easy transition once you got to know the product – that’s the hardest part, understanding the product.
 
Tell us about your involvement with the OutWildTV show, Journey America.
My friend Filipe Leite, he’s Brazilian – born in Brazil and then lived in Canada for about 15 years, went to university here at Ryerson – and couldn’t find a job in his field as a journalist, so he decided to do this.
He started from the Calgary Stampede. He rode on two horses from Calgary to the end of the world in Argentina. He went from Calgary, through the US, through Mexico, Honduras, Guatemala, Brazil, Argentina, Chile, all the way to the end of the continent on his two horses and it took him two years.

I flew down about a year and a half ago to São Paulo with him, in the southern part of Brazil, did the journey with him, and try to help him out whenever I can now. He’s starting his other leg next May, and he’s going from Anchorage, Alaska to Calgary to finish his trip. He’ll have the entire continent done, and I’m just trying to raise awareness and see if we can do anything for him to generate some buzz. He’s doing it for a children’s cancer hospital in Brazil.

Why was being a part of this important for you?
He’s a good buddy of mine so I wanted to help him out, and it’s a good cause. I’m trying to see if any of the insurance companies can help donate to his cause and so far, Unica Insurance is on board and I’m seeing who else will. He’s a friend and I want to see him succeed. I went on the journey, so I spent two weeks doing it [in 2016], so I know what it’s like.
 
Tell us about the experience.
It was crazy – he’s a rock star down there. He’s got statues made up of him in town squares. You go from town to town and everybody wants to put you up. We were sleeping on random people’s couches, and they were feeding us and giving us drinks, and everywhere we went, he was a celebrity.

It was surreal, but it was also the southern part of Brazil, which is not the glamorous part of [the country]. It’s countryside and cowboys and hard living, but it was a mind-blowing experience and I’m glad I got to be a part of it, which is why I’m so into his next part of his journey, because if it’s anything like that, it’ll just be another amazing experience.

Any nerves about having to rough it again?
No, the big thing is we won’t have the language barrier. He spoke Portuguese and I didn’t when I was down there, so I had to rely on him as a translator. Most of his next journey will be in the US and then through Canada, where I can communicate. Now, there won’t be as many people, so it’ll be a lot more barren, but I’d say I was a bit more nervous for the Brazil one than I would be for this one.
 
Coming back to your career, what would you say are your proudest accomplishments in the insurance industry?
About two years ago, we launched Heart Lake Financial, which is kind of my baby so to speak, and what we’ve done is gone through most of our commercial, home, and auto clients and then pitched them on the group and life.

I was able to quarterback that and launch that, and it’s just absolutely taken off. We’re hoping to get it to about 10% of our revenue from Heart Lake Financial, and we’re really close to that number. I would say that’s my greatest accomplishment, but it’s ongoing. It’s not a finite goal, so I would say that and being able to build my book from scratch. I wasn’t given a book or anything like that, so everything that I‘ve written, I’ve had to write from cold calling and knocking on doors, which was again another proud experience for me, being able to do that and survive.

As a past Insurance Business Young Gun, what’s your take on how the industry is tackling changing demographics?
From what I can see, most young people want to work on the company side. They want to be a marketing rep, an underwriter and not many people want to be a broker these days. The broker average age would have to be around 40. I’m not encountering many brokers that are younger around my age. Not many people are out banging on doors and it’s worrying because I would imagine everybody has to worry about succession and who’s going to take over. From what I’m seeing, nobody wants to be a broker anymore, which is mind-boggling to me because I love being a broker.

It’s good for me in a sense because there’s not many people that are out hungry for business knocking on doors like I was, but it’s alarming at the same time.

If you weren’t working in the insurance space, what would you be doing right now?
I honestly don’t know. The only jobs I’ve ever had are in the insurance industry. It’s essentially what I went to school for, what I did right out of school, it’s what I’ve done now, and it’s what I’ll be doing for the rest of my life. I honestly can’t picture what I could be doing other than this. It’s the secret society – I love the insurance industry and I don’t want to think of [doing] anything else.

 

Keep up with the latest news and events

Join our mailing list, it’s free!