Food chain breach worse than first thought

Hamburger chain giant reveals cybercriminals have stolen more customer information than initially reported

Commercial Solutions

By Joe Rosengarten

Hamburger chain Wendy’s has revealed that cybercriminals have stolen customer information at 1,025 of its restaurants. Hackers obtained customers' credit and debit card information from stores across the U.S., and Wendy’s Co is recommending customers check all of their financial accounts for any suspicious activity. The company said that hackers have been able to steal card numbers, names, expiration dates and codes on the card.

Wendy’s first announced it had been the victim of a possible cyber breach in January. In May, company executives said malware had been detected in fewer than 300 of its 5,700 restaurants. In June, the organization said it had found two types of malware and that the number of restaurants impacted was considerably higher.

“We believe that both criminal cyberattacks resulted from service providers’ remote access credentials being compromised, allowing access – and the ability to deploy malware – to some franchisees’ point-of-sale systems,” said Todd Penegor, president and CEO of The Wendy’s Company, in a statement released on July 7th.

Customers who think their details may have been stolen can see which locations were targeted through the Wendy's website. The company is offering one year of complimentary fraud consultation and identity restoration services to all customers who used a payment card at a potentially targeted restaurant during the time when the restaurant may have been affected.


Related stories:
Customers target of 4,000 state-sponsored cyber attacks monthly: Google
Cyber insurance ‘pays off’: University of Calgary
 

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