Zurich Canada names new head of customer and market management

He previously served as COO of another major insurer

Zurich Canada names new head of customer and market management

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Zurich Canada has appointed Paul Jackson (pictured) as its new head of customer and market management, effective immediately. Jackson will also serve on the Zurich Canada executive committee under the direct supervision of CEO Saad Mered.

Jackson has over two decades of experience both in Canada and internationally. He will oversee Zurich Canada’s strategies for distribution and market management.

His leadership is expected to reinforce Zurich’s commitment to diversifying its operations and enhancing its standing in the market, particularly within the middle market and retail segments. He will also focus on bolstering the company’s leadership in national accounts.

His career highlights include his role as the chief operating officer at Gore Mutual, where he was instrumental in significant transformations, and his tenure at Aviva in various capacities. At Aviva, he was involved in key areas such as distribution and marketing in Canada, Singapore, and the UK, showcasing his versatile skill set and ability to drive strategic growth.

"Paul’s extensive understanding of the industry and leadership experience across different markets will greatly benefit our team," Mered said. "His strategic vision will be crucial as we strive to expand our market share and enhance our service offerings to clients and partners."

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