At Northbridge, 97% of its employees reported a positive work experience in its 2024 workplace pulse survey, which is run twice yearly. That overwhelming indicator of employee satisfaction has remained between 96% and 98% over the past four years.
Northbridge Financial Corporation (NBFC) has protected Canadian businesses for over 100 years as a leading commercial property and casualty insurance provider. Through its brands – Northbridge Insurance and Federated Insurance – NBFC delivers innovative solutions tailored to business needs.
With a focus on protection, prevention, and progress, the company is committed to exceptional service, strong communities, and supporting businesses nationwide. A wholly owned subsidiary of Fairfax Financial Holdings, NBFC is proudly 100% Canadian.
Northbridge’s success is grounded in the belief that employees do their best work when they feel valued, supported, and motivated. That mindset shapes a workplace built on flexibility, growth, and innovation, where employees have the freedom to carve out meaningful careers.
“Our people are the pulse of our company,” says president and chief executive officer Silvy Wright. “We care about our employees, and it shows up in everything we do, from launching well-being initiatives and investing in training and development to championing a diverse and inclusive workplace. Ultimately, we believe our role is to unlock our employees’ full potential so they’re inspired to do their best.”
The company demonstrates that commitment through its interactions with employees every day. Its dedication to workplace excellence was recognized with Insurance Business Canada’s Top Insurance Employer award in 2024, reinforcing its reputation as an employer of choice.
Harold Weckworth, senior vice president of people and culture, emphasizes that every employee touchpoint is an opportunity to create a meaningful experience.
“At the core, my goal is to empower employees to bring their best selves to work, creating a ripple effect of impact and inspiration and having some fun along the way,” he says.
Creating a supportive work environment is one of many ways Northbridge demonstrates its commitment to employees. The company prioritizes well-being through robust coverage and resources and invests in talent from within to help employees thrive. From achieving a successful work-life balance and building a rewarding career after parental leave to jumpstarting professional success in its new graduate program and settling into a new role after immigrating to Canada, Northbridge’s employee success stories bring its workplace culture to life.
Northbridge backs up its commitment with tangible benefits that support employees at every stage of their careers:
By tracking and improving key workplace metrics, such as an employee net promoter score of 85% and an inclusion index score of 87%, Northbridge continues to strengthen its workplace culture and ensure employees feel energized and supported to make a positive impact.
