The Centre for Study of Insurance Operations’ (CSIO) has announced that The Wawanesa Mutual Insurance Company has obtained CSIO Certification for commercial lines eDocs.
The certification program allows insurers and vendors to confirm that their implementation of eDocs meets CSIO’s standards, and thus ensures a smooth exchange of eDocs between insurers and brokers.
Wawanesa expanded its eDocs to include commercial lines this month; the company previously attained eDocs certification for personal lines in 2014.
Read more: Another insurer achieves eDocs certification
“Empowering our broker partners with easy and efficient access to digital policy documents is a core tenet of our partnership mandate,” said Wawanesa director of business transformation Vanessa Heichert. “We know and support the fact that brokers want to spend time helping their customers, not tied up with outdated workflows.”
“Thanks to CSIO and its maintenance of standards, all parties are working with the same information which leads to viable industry solutions like eDocs,” added Wawanesa director of application delivery Paul Memka.
A release from CSIO said that the adoption of its commercial lines eDocs certification continues to expand from 2.5 million sent in 2017 to more than four million sent in 2019.
