Sedgwick has announced that Nicole Ostrom has joined the company’s Canadian operations as executive general adjuster in the major and complex loss division.
Ostrom has more than 15 years of experience in claims management, having handled a broad range of insurance claims, including casualty insurance and commercial general liability (CGL) claims.
She has managed large losses for both private and commercial clients, earning a reputation for overseeing high-stakes claims. Her areas of expertise include conducting investigations, managing litigated and non-litigated cases, and handling the entire claims process.
“Nicole’s impressive experience in claims management of property and liability will offer our clients ongoing support of claims processing and client portfolios including large TPA accounts and municipal accounts,” said Lee Powell, vice president of major and complex loss in Canada.
“She has an extensive range of handling claims and has demonstrated masterful management of several leadership roles that will support our Canadian team.”
Ostrom is a Chartered Insurance Professional (CIP) and completed the 10 comprehensive and in-depth insurance courses to receive her formal designation. She holds a bachelor’s degree in kinesiology from McMaster University. She is also involved in community initiatives, leading fundraisers and other local activities.
Sedgwick provides claims management, loss adjusting, and technology-enabled solutions across various sectors, including casualty, property, marine, and benefits.
With over 33,000 employees in 80 countries, the company helps reduce risks, manage losses, and protect brand reputations. Sedgwick’s majority shareholder is The Carlyle Group, with other investors including Stone Point Capital, Altas Partners, CDPQ, and Onex.
In September, Sedgwick secured Altas Partners, a North American private equity firm, as a new investor in a deal that values the company at approximately US$13.2 billion. Altas will invest US$1 billion in equity, becoming an active player in Sedgwick’s growth. Carlyle, which first invested in 2018, will maintain a controlling stake, collaborating with Altas and other investors.
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