US-based Markel Corporation has announced the appointment of Richie Henry (pictured above) as chief operating officer, claims.
In this role, Henry will oversee Markel’s North American claims operations, including claims administration, data and analytics, claims vendor management, and transformation efforts.
The role will also have him continue building critical partnerships with key claims and underwriting business partners.
Henry has been with Markel since 2013, most recently serving as senior managing director, divisional CIO. Prior to this, he was the managing director of the Markel Specialty division, US and Bermuda claims, and global reinsurance, leading all technology for the divisions. He has also held numerous positions within Markel that saw him managing the partnership between North America insurance and IT.
As chief operating officer, claims, Henry will be based in Markel’s Glen Allen office in Richmond, Virginia. He will report to Nick Conca, chief claims officer.
“Richie’s extensive experience in both claims and technology will bring tremendous value to our Claims organization and our leadership team,” Conca said. “We look forward to having him work with key business partners to continually improve Markel’s effectiveness for our customers.”
In February, Markel named Teri Gendron as its next chief financial officer, effective March 20. Gendron assumes the role from Jeremy Noble, who became president of Markel’s insurance operations earlier this year.
Gendron has extensive experience leading high-performing finance organizations and was most recently the CFO of Jefferies Financial Group. She has also held senior finance positions at Gannett Co. and NII Holdings
Also in February, Markel published its full-year results for 2022 and reported a comprehensive loss to shareholders amounting to US$1.3 billion (approximately CA$1.75 billion), as well as net investment losses worth US$1.6 billion.
“We believe our financial performance is most meaningfully measured over longer periods of time, which tends to mitigate the effects of short-term volatility and also aligns with the longer-term perspective we apply to operating our businesses,” the company said of its results.
“We generally use five-year periods to measure our performance. Over the five-year period ended December 31, 2022, the compound annual growth in book value per common share was 6%. Over the five-year period ended December 31, 2022, our share price increased at a compound annual rate of 3%.”
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