Crawford & Company has announced the appointment of Greg Smith (pictured) as president of its Canadian operations, effective January 1.
Smith previously served as chief operating officer and chief client officer at the publicly listed claims management and outsourcing solutions provider.
In his new role, Smith will lead the teams responsible for Crawford’s business operations throughout Canada, including loss adjusting, third-party administration, contractor connection, and platform solutions. He will report to Pat Van Bakel, president of loss adjusting in North America and chairman of the board for Crawford & Company (Canada) Inc.
“Greg has been an integral member of the Crawford family since starting his career here over 25 years ago,” Van Bakel said. “This promotion is part of our commitment to developing talent internally and ensuring a seamless transition for our customers and employees.”
“We couldn’t think of a better fit for this role with Greg’s deep knowledge of our operations, close relationships with our employees and customers across Canada, and passion for Crawford’s mission,” he added.
Smith is also active in several insurance industry organizations, including The Insurance Institute of Ontario, where he serves as vice-president of the professionals’ division on the governing council.
He has earned a Fellow Chartered Insurance Professional designation from the Insurance Institute of Canada and a Canadian Risk Management designation from the Global Risk Management Institute.
“I am thrilled to begin this new chapter within Crawford and continue shaping the company’s ongoing dedication to putting people first while delivering the highest quality service and innovation for our customers across Canada,” Smith said.
Smith holds a Master of Business Administration degree from the Ivey Business School at Western University and a Bachelor of Business Administration degree from Wilfrid Laurier University.
