Emily Douglas

Emily Douglas

Emily is an executive editor at KM International, contributing to its insurance titles. She has a wealth of editorial experience, having written on HR, people management, strategy, and technology since 2015. After studying at both University College London and the University of Geneva, Emily began writing for global business publications and productions post-graduation.

Though she loves all HR-related issues, Emily’s specialties are employment law, mental health, and LGBTQ+.

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Under construction: How the industry is adapting to market changes

Under construction: How the industry is adapting to market changes

Construction rates soften as capacity hits highest levels since 2019

How can insurers combat preventable water claims?

How can insurers combat preventable water claims?

One in six homes will file a claim for water damage of an average amount of nearly $17,000

Going international? Consider these legal challenges before making the leap

Going international? Consider these legal challenges before making the leap

Antonella Lucifero, of CNA Canada, on the importance of local legalese in cross border expansion

“Clients don’t know what they don’t know”: Addressing gaps in customer care

“Clients don’t know what they don’t know”: Addressing gaps in customer care

"When you do the right thing by your clients what you'll get in referrals will give you the ability to continue doing business"

Can AI help identify and prevent potential water catastrophes?

Can AI help identify and prevent potential water catastrophes?

Canada exceeded $3 billion in insured damage from natural catastrophes and severe weather in 2023

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