Operations consultant
RESOURCE PRO
Age: 30
Born in China, Yang Song started her insurance career working at a service center in Qingdao for ReSource Pro, a global solutions provider serving US insurance organizations. Song stood out as a high performer and, at age 25, became the youngest team leader in her department. After six years at the Qingdao service center, Song sought a US-based role within the company and joined ReSource Pro’s team of operations consultants. She collaborates directly with clients to optimize their operations; to date, she has helped more than 60 insurance organizations develop and advance their business processes, and she now leads onboarding of new clients as well. Still in her first decade in the industry, Song continues to find new ways to hone her expertise, including participating in professional development training at the Harvard Extension School.