Canadian adjusters will now have access to crucial catastrophe loss information with the formation of a new strategic alliance announced today.
Property Claim Services (PCS), a division of Verisk Analytics, and the Canadian Independent Adjusters' Association (CIAA) announced the new alliance that will facilitate the PCS and the CIAA in providing comprehensive resources and services to independent adjusters across Canada.
“We're always looking for ways to further support our membership,” said Pat Battle, executive director, CIAA. “The information and tools our members will receive through this relationship will support their efforts to quickly assess the impact and opportunities to their firms after catastrophes as well as improve the service they're able to deliver to their clients. It's a win-win for everyone.”
All members of the CIAA will receive access to PCS Canada catastrophe loss information. Access will help independent adjusting firms plan for catastrophe events, allocate resources more effectively, and reduce cycle time, ultimately contributing to lower loss adjustment expense.
According to the joint news release from the CIAA and PCS Canada, both organizations will further support the independent adjuster community through joint thought leadership programs and conference participation.
“We're proud to collaborate with CIAA to deliver a higher level of service to its members and ours,” said Joe Louwagie, assistant vice president, PCS. “Independent adjusters are critical to effective catastrophe response, and we look forward to helping them help their customers. Their perceptions will deliver new insights and information to the Canadian insurance industry, to the benefit of both insurers and policyholders.” (continued.)
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Through its significant link to the Canadian independent adjuster community, the CIAA will use its relationships to provide post-event insights to PCS for use in Canadian catastrophe bulletins, as well as photos, videos, and commentary from adjusters at the event site. PCS team members will also participate in ‘ride-alongs’ to help enhance on-the-ground damage assessments and other important business insights for the Canadian insurance industry.
Using its understanding of the independent adjuster community's needs, CIAA has agreed to collaborate with PCS on functionality for new solutions, among them an enhanced PCS Canada mobile application that will allow adjusters to upload, share, and view their photos, videos, and commentary from catastrophe sites.
"This is an exciting initiative that is poised to improve catastrophe response standards industrywide," said Battle.
The peer-to-peer capabilities will enable adjusters to improve catastrophe response, plan for specific conditions on the ground, added Battle.
