At-Bay has announced the appointment of Kristie Felton as the head of insurance and the expansion of its miscellaneous professional liability (MPL) product.
Felton, a stalwart in the insurance industry with over two decades of experience, previously held the position of head of partnerships at At-Bay since her joining in 2020. In March 2023, she took on the role of interim head of insurance.
Before her shift to At-Bay, Felton also worked at Hiscox, Liberty International, Kemper Insurance, and Carpenter Moore.
In her role as head of insurance at At-Bay, Felton is tasked with overseeing the strategic direction and execution of the company’s underwriting, partnerships, and field operations, including the underwriting team and underwriting technicians. Her responsibility extends to ensuring At-Bay’s ongoing market leadership in underwriting profitability and customer service excellence.
"Kristie is a phenomenal leader and has been doing an incredible job leading our underwriting organization. We’re very excited to see our team continue to flourish under her leadership,” At-Bay co-founder and CEO Rotem Iram said. “I am personally excited for the opportunity to work more closely with Kristie and benefit from her leadership and experience in the executive team.”
Besides Felton’s new role, the insurance provider also added more than 40 new classes of business to its MPL product, as well as increased its eligible revenue limit for businesses to $50 million. Industries under the line encompass real estate, education, consulting, financial services, media and communication, employment and staffing, as well as legal and security services.
Through At-Bay's proprietary risk engine, the company touted that the assessment and pricing of MPL risks are significantly improved in terms of speed and accuracy. On the broker platform or through a distribution partner, for instance, brokers can get a standard At-Bay MPL quote in less than two minutes if businesses meet all eligibility criteria. If underwriter reviews are necessary, the response time is usually within 48 hours. Additionally, MPL quotes are now accessible to brokers via email, expanding accessibility beyond At-Bay's broker platform and distribution partner network.
The company underwrites MPL policies through United Specialty, a subsidiary of Markel. It offers capacity of up to $5 million in limits for businesses, in addition to coverage for cyber liability and technology errors and omissions.
“At-Bay’s Miscellaneous Professional Liability product continues to expand to meet the needs of our brokers and insureds,” At-Bay head of professional liability Austin Martin said. “We now offer brokers wide and comprehensive coverage for more than 130 MPL classes, with expanded appetite to support larger businesses. Our world-class underwriters and claims managers also continue to provide the same exceptional service that At-Bay has become known for within the industry.”
Earlier this year, the insurtech also announced that it has become a full-stack insurance carrier thanks to its acquisition of At-Bay Specialty Insurance Company from XL Insurance America.
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