In a recent edition of Insurance Business TV, we sat down with Nir Gabay, senior vice president and head of professional liability at Admiral Insurance Group, to discuss the company’s recent recognition as a 5-Star Professional Liability provider for 2024. This prestigious accolade highlights Admiral’s commitment to delivering innovative, customized solutions and exceptional service for brokers and insureds alike.
At the heart of Admiral’s success is its team of expert underwriters. “Our underwriters are hands down the best in the business,” Gabay shared. “The people we hire are just experts at providing creative solutions designed not only to be customized for unique risks but also to help businesses stay focused on their kind of business while we give them full-blown coverage.” This focus on expertise and innovation has helped Admiral stand out significantly in a highly competitive market.
Admiral also prioritizes strong relationships with brokers, which Gabay identified as a cornerstone of success in the professional liability space. “This is a relationship business,” he explained. “We listen to each account’s story and craft unique solutions based on that. Relationships are crucial to providing the real coverage that insureds need.”
Innovation is another pillar of Admiral’s approach. The company is at the forefront of process improvement, developing cutting-edge technology to streamline workflows and ease the administrative burden on brokers. “We’ve developed a patented technology that will reduce back-and-forth communication and simplify workflows—a real game-changer for the industry,” Gabay revealed.
Service excellence extends beyond underwriting, with Admiral’s claims handling serving as a defining strength. “Our claims team is what truly sells our policies,” Gabay said. “They pay claims when it’s fair, and they do everything they can to find coverage. That dedication ensures our insureds can trust us when it matters most.”
With 2025 approaching, Admiral is also focused on preparing brokers to succeed in an evolving market. Gabay emphasized the importance of collaboration: “Find a unique way or niche to be successful, and partner with your carriers. Don’t just focus on price—look at the whole package, from coverage, to claims handling, to service throughout the policy term.”
To learn more about Admiral Insurance Group’s approach to professional liability and what sets it apart as a 5-Star provider, click here to watch the full interview.
