The plans were developed following research on individuals relocating with their families to destinations across Europe, Middle East, the US, and Asia. The study found that one of the key requirements for these customers is flexibility, while they are also looking for reassurance that they will have access to all the healthcare services they may need.
Allianz Care has used this feedback to offer new plans through a “mix and match” approach, allowing customers to structure plans to their needs – including the option to include add-ons beyond the standard plan, with different levels of cover available to parents and children.
“We understand that while moving to another country can be an exciting prospect, it can also be quite stressful,” said Peter Gibbons, head of individual and small group business at Allianz Care. “We know from our research that while healthcare is a priority, particularly for children, people embarking on a relocation don’t have very much time to learn about the ins and outs of international health insurance, particularly as they juggle the logistics of moving to a new country. So we’ve made it our business to simplify the process for them as much as possible.”
The new plans include the possibility to opt-in for automatic renewal on the policy each year, discounts when two or more children are added to the policy, more choice in terms of family-friendly features such as maternity support benefits for pre- and post-natal care, refunding incidental family expenses in the days before and after childbirth, first aid courses, and child hearing exams.
“These plans provide individuals, couples, and families with relevant, highly personalised plan options to give them the level of care and expertise they need to have a positive and comfortable experience when it comes to relocating,” said Gibbons.