“Teams throughout GEICO are now assessing the hardest hit areas and we are in the process of deploying personnel and resources throughout Florida to best support our customers,” said GEICO claims vice president Frank Pickering. “With over 85 years of experience responding to disasters, when severe storms strike, we do whatever it takes to ensure that our customers have the support that they need.”
GEICO’s Catastrophe Response Team will remain on the ground as long as necessary.
The company also reminds customers to exercise caution, as the damage from the winds and floods could be severe. GEICO told customers to refrain from driving their vehicle if they suspect it's been flooded. Similarly, they warned them to stay away from their car if they notice downed power lines nearby, as it could be a safety risk.
If heavy debris, like a tree limb, falls on a customer's car, GEICO advises leaving it in place, as this could pose a safety risk. In situations with multiple safety risks, GEICO’s claims team will work with customers and come directly to them to inspect their vehicles if it's not drivable. Customers must first file a claim, and GEICO will coordinate a field inspection appointment as quickly as possible.