Leading insurance agency software provider Vertafore today announced updates to several of its products during its annual user conference.
Vertafore used the NetVu platform to disclose updates it says will help agencies manage their businesses, serve customers, and more completely leverage access to consumer data.
The updates are focused on three areas of business: the core management of business in the insurance industry, front office solutions for client service and analytics and reporting to organize and analyze date, the software developer said.
"At Vertafore, we consider all of our solutions to be in a continual state of development, so we can constantly innovate based on customer feedback," said Greg Wright, senior vice president of agency and carrier solutions at Vertafore. "The pace that we are bringing these solutions to our customers is faster than ever before."
The updates include:
- WorkSmart®, a content management and workflow solution for agencies, will now integrate with Vertafore Agency Platform to create customizable dashboards in My Agency Home. The announcement continues the expansion of Platform and My Agency Home, which was first released in 2015. With the newest update, enterprise sized agencies will have access to a customizable dashboard that provides a personalized user experience and delivers the information needed at the user's fingertips, among other benefits.
- ImageRight® 6.1 was also unveiled, which provides users with enhanced image quality, the ability to save documents as high-res single-page PDFs, and to add annotations. This version also offers a RESTful web API, which integrates with policies, claims, accounting systems, and other Vertafore solutions to maintain efficient and accurate workflows. Vertafore also improved HIPPAA and HITECH compliance standards in the newest update.
- Vertafore Client Portal, which provides customer self-service capabilities and secure document share, will be accessible as a stand-alone solution to agents that don't currently use Vertafore Agency Platform or AMS360®. These expanded capabilities allow agents to instantly share documents with customers via a password-protected website customized to match their brand. Both agency staff and customers can upload files and access the portal remotely and on any device.
- Vertafore Mobile will add tablet-compatibility and new functionalities to more easily handle customer requests on-the-go.
- Vertafore Carrier Analytics, a new solution built in partnership with Birst, is now available. Vertafore Carrier Analytics provides real time data insights available derived from different systems.
- Additionally, Vertafore shared key updates to persona-based dashboards, similar to Executive Dashboard for Sagitta®.
- Vertafore has announced new operational reporting in AMS360 and Vertafore Agency Platform, now known as My Agency Reports. This new reporting platform has a simplified navigation and advanced filtering options which provide added flexibility and more control over data.
NetVu continues through Saturday, March 5.
