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Generali Global Assistance (GGA) has acquired Trip Mate from Arthur J. Gallagher.
Kansas City, MO-based Trip Mate is a managing general agent that works with travel providers (such as tour operators) to provide administrative services for claims, product design and underwriting.
Following the acquisition, Trip Mate will continue to operate under its current name, but as part of GGA’s group of companies in the US. According to a release, Trip Mate’s customers will benefit from the global reach, scale, and resources of a travel insurance partner, while GGA will benefit from the new services, technologies, and process efficiencies of Trip Mate.
The release added that the acquisition further cements GGA’s position as one of the top three leading insurers in the American travel insurance market.
“Very simply, we focus on our customers and aim to provide the best possible customer service”, commented GGA US CEO Chris Carnicelli. “From day one there was a cultural fit in Trip Mate, sharing a caring approach for our customers, and we believe that we can help the Trip Mate team by providing resources, leading technology and digital capabilities tailored for their customers.”
Carnicelli added that he looks forward to working with Trip Mate to enhance product features while offering international solutions for clients with plans for global expansion.
