Embrace Pet Insurance, part of NSM Insurance Group, has announced the appointment of Brian Macias as president. Macias assumed the role on Nov. 11, succeeding Ambrish Jaiswal.
“It’s a privilege to be a part of an organization that places such high value on customer satisfaction,” Macias said. “At every level, Embrace will continue its high standards for success, whether it’s serving the needs of pet parents, Embrace employees, or the local community. I’m committed to building on that culture by engaging the ideas and contributions from everyone in the company.”
Macias has 18 years of experience in direct-to-consumer and affinity sales of financial products, including home loans, property and casualty insurance, accident and health insurance, and Medicare. He began his career as a mortgage banker at Quicken Loans and has held executive roles at National General Insurance and other entrepreneurial ventures.
“Brian brings with him an energy that’s simply contagious,” said Bill McKernan, president of NSM Insurance Group. “His passion for organizational leadership and operational excellence is clear, and I’m excited to work together as we continue to see significant growth in the pet insurance industry.”
