Lori Ann Long
Community Association Underwriters / Alliant Insurance Services

Lori Ann Long’s 38-year career is a portrait of market-based innovation and empathetic leadership. “The most important thing is to realize that you can’t be an expert in all things,” Long says. “You need to surround yourself with a team of people you can trust to fill in your gaps, then give them the freedom to play to their strengths and thrive in the job they were hired to do.” 

Long has achieved remarkable milestones during her years managing and directing Community Association Underwriters (CAU), an Alliant company and MGA that provides insurance for community associations throughout the US. When Long joined CAU in 1993, it was a $2 million company. Today, thanks to her leadership as president, CAU is a nearly $220 million enterprise. In 2020, she presided over a record year of 12% growth and has overseen further growth and expansion throughout 2021. 

Long is one of the original recipients of the Community Insurance Risk Management Specialist (CIRMS) designation from the Community Association Institute (CAI) and is a sought-after speaker for numerous CAI events. 

“The most important thing to remember is that insurance is still a people industry,” she says. “I meet with people, talk to them and let them know I value them as an individual, not just what they can do for the bottom line.”