Homebuyers in New Zealand could now secure house insurance faster as a new partnership between New Zealand Financial Services Group (NZFSG) and Initio Insurance integrates real-time insurance referrals into the mortgage advisory process.
The initiative aims to reduce delays, simplify the application process, and provide homeowners with instant access to insurance coverage.
The collaboration allows NZFSG advisers to refer customers directly through the MyCRM platform, where they can obtain a fully underwritten home insurance quote. With this system, customers can receive an insurance offer in real time and secure full coverage in as little as two minutes.
Through this collaboration, NZFSG advisers can initiate referrals without leaving their MyCRM environment. Customers receive instant quotes while maintaining access to digital policy management and rapid claims processing.
According to Baden Martin, chief executive at NZFSG, the integration enhances both choice and efficiency for advisers and their clients.
“We’re excited to deliver a seamless, tech-driven solution that ensures homeowners get instant insurance coverage with no unnecessary complexity," said Martin.
For advisers, the partnership offers a streamlined process to connect clients with insurance solutions.
Customers, in turn, benefit from the ability to compare policies online, manage claims through a digital dashboard, and access transparent coverage information.
Initio, a digital underwriting agency backed by IAG, brings a range of features to the partnership.
Customers receive a fully underwritten insurance offer within seconds, with the option to secure full home insurance coverage in two minutes. The platform also allows policyholders to manage their policies, make payments, and process claims entirely online. Initio reports an average call answer time of 14 seconds and has recorded its fastest claim payout in three minutes.
Guy Dewe, head of partnerships at Initio, said that the integration aligns with the company’s aim to provide fast, simple, and transparent insurance options.
Since its launch of New Zealand’s first real-time home insurance platform in 2010, Initio has focused on digital-first solutions. In 2018, Initio launched a personalised insurance dashboard called Live Policy that allows customers to manage and modify their policies at any time.
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