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Fidelity Life and nib have confirmed their joint quoting and application capabilities will continue, amid reports of cutting ties with each other.
In March, both insurers announced a mutual agreement not to continue their relationship once their existing agreement ends on June 30. Now, the insurance providers have said nib products will continue to be supported in Fidelity Life’s Apollo and eApp services, while the Fidelity Life-nib paper multi-app will also be maintained starting July 01. Additionally, nib forms and collateral will still be available from Fidelity Life’s adviser centre.
“We know advisers value a combined risk and health offer, and we want to keep making it easy for advisers to do business with us,” Fidelity Life chief distribution officer Adrian Riminton said. “So we’re pleased to offer advisers service continuity during a time of significant change in our industry – ultimately helping them to deliver good customer outcomes.”
“We remain committed to working with advisers both directly and through our joint services with Fidelity Life to help ensure their clients have health cover that protects them and their families,” nib NZ chief executive officer Rob Hennin added.
The insurers noted advisers with questions about nib products, and health insurance in general, should contact their nib adviser partner manager.
