Insurer Momentum Life has bagged the Feefo Gold Trusted Service Award for 2018, for the second year in a row.
Feefo Gold Trusted Service is an independent seal of excellence that recognises businesses delivering exceptional experiences, through customer ratings. It is given to businesses that use Feefo to collect ratings and reviews from verified customers.
Momentum Life received the badge of honour based on its outstanding commitment to customer service, with a Feefo service rating of 4.5 out of 5.0 for the stretch of 2017.
“Following last year’s success, we worked hard to maintain our high service standards,” Momentum Life managing director Russell Howden said. “We’re delighted that customers continue to recognise and appreciate our dedication to providing them with an excellent experience every time.”
According to Howden, Feefo collects purchase-verified reviews from over 4,000 businesses. It ensures that all feedback is authentic and matches each rating to a legitimate transaction.
Andrew Mabbutt, Feefo chief executive officer, meanwhile said: “The Trusted Service award has always been about recognising those companies that go the extra mile.
“Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded our most prestigious accreditation.”
Momentum Life is a direct life insurance brand in New Zealand that provides Kiwis with easy-to-get, value for money insurance products.
