Life insurers face opportunities from demographic and social changes – McKinsey

Aging populations and evolving norms open doors for tailored policy offerings

Life insurers face opportunities from demographic and social changes – McKinsey

Insurance News

By Kenneth Araullo

The global insurance industry is navigating a volatile landscape marked by economic uncertainty, geopolitical tensions, and shifting trade patterns, according to McKinsey's Global Insurance Report 2025.

Despite these challenges, the report identifies opportunities for insurers to adapt and find profitable growth across personal lines P&C, commercial P&C, and life insurance sectors.

Personal lines property and casualty premiums grew by 9.5% in 2022–2023, reaching $1.1 trillion. This growth, which outpaced nominal global GDP by 0.5%, was primarily driven by rate increases in mature markets rather than expansion into new risks, McKinsey noted.

However, gross written premiums as a share of GDP remained below pre-pandemic levels, and the coverage gap between mature and emerging economies widened.

McKinsey highlighted that rising costs, including repair expenses and reinsurance premiums, have brought affordability into focus, particularly in the U.S. Insurers are encouraged to innovate and expand coverage in underinsured regions, especially in parts of Latin America and Asia, where economic conditions may support greater insurance uptake.

The aging population, evolving customer behaviors, and advances in technology – such as AI – present additional opportunities for insurers to rethink their product offerings, distribution methods, and claims processes.

New mobility models and the growing risks associated with natural disasters will also require carriers to invest in advanced capabilities to manage and mitigate these exposures, McKinsey suggested.

The commercial P&C sector has shown consistent growth, with premiums increasing by an average of 8% annually over the past five years. Despite signs of softening market conditions, the industry achieved an estimated combined ratio of 91% in 2023, according to McKinsey.

The report emphasized that while portfolio strategy remains important, execution plays a more critical role in driving profitability. Insurers are advised to focus on enhancing their operational capabilities within core business lines to sustain growth during both hard and soft market cycles.

McKinsey identified the ability to execute effectively, rather than just geographical presence, as the key differentiator for financial performance.

The life and retirement insurance industry faced a mixed year, shaped by macroeconomic factors such as steady GDP growth, decreasing inflation, and equity market gains. However, not all product lines and regions benefited, and the sector continues to face challenges in maintaining relevance.

McKinsey pointed to opportunities arising from demographic shifts, including the aging population and the growing concentration of wealth among Generation X and retirees.

Changing social norms, such as declining marriage rates and more dual-income households, are also reshaping demand for life insurance. These shifts present an opening for insurers to develop flexible policies tailored to nontraditional family structures.

The report suggested that life insurers could enhance their market positioning by addressing evolving customer needs and leveraging technology to streamline their value chains.

McKinsey's analysis underscores the need for insurers to adapt to the current economic and geopolitical environment while leveraging technology and innovation to capture growth.

While challenges persist, the report concludes that insurers can seize opportunities in emerging markets, demographic shifts, and technological advancements to strengthen their relevance and profitability.

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