Insurance's five-star innovators - revealed

Companies recognised for notable tech, products, and distribution strategies

Insurance's five-star innovators - revealed

Insurance News

By Roxanne Libatique

Insurance Business has unveiled its 2024 list of the most innovative insurance companies in Australia and New Zealand, recognising firms that are leading advancements across the sector.

The 2024 5-Star Insurance Innovators report highlights companies that have made significant strides, whether through the adoption of new technology, launching products, or implementing new distribution strategies.

Selection process for the 2024 5-Star Insurance Innovators report

In June, Insurance Business invited insurers, brokerages, and service providers across Australia and New Zealand to participate in the nomination process. Companies were asked to outline the innovative steps they had taken in 2023 and the results achieved.

Each entry was reviewed against specific criteria such as the originality of the innovation, measurable success, and comparison with other nominees. Twenty-five companies were selected as 5-Star Insurance Innovators for 2024.

Notable recipients

Allianz Australia

Allianz Australia, a subsidiary of the global Allianz Group, offers a broad spectrum of personal and commercial insurance products to more than four million customers in Australia. It is also a key player in workers’ compensation, providing services to around a quarter of the ASX 200 companies.

The company’s sustainability efforts are reflected in its inclusion in the Dow Jones Sustainability Index, recognising its commitment to environmental and social governance in its operations.

Ansvar Insurance 

With over six decades of experience, Ansvar Insurance focuses on providing insurance and risk management services to organisations that serve the community, including care services, not-for-profits, religious institutions, and educational providers.

The company takes a holistic approach to managing risk, working closely with clients and brokers to prevent and minimise potential threats. It has a dedicated risk management team that assists in evaluating and improving current risk strategies for its clients.

Gallagher Bassett

Gallagher Bassett (GB) offers claims management and risk mitigation services as a third-party administrator (TPA).

As a pioneer of the TPA model in the local market, GB provides solutions that enhance customer outcomes across various insurance sectors.

With offices across Australia, New Zealand, and globally, the company utilises its international reach and local expertise to deliver customised claims management services. It has earned the 5-Star Insurance Innovator title for five consecutive years, citing strong partnerships with clients as key to its continued evolution.

For the full list of winners, the Insurance Business Australia and New Zealand 5-Star Insurance Innovators 2024 report is now available.

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