IAG tipped to offshore more than 100 jobs

Positions affected by the project could be moved to the Philippines, according to report

IAG tipped to offshore more than 100 jobs

Insurance News

By Krizzel Canlas

One of New Zealand’s biggest insurers, IAG, is tipped to move more than 100 jobs overseas in a media report.

According to a report in the NZ Herald, IAG could be set to shift 55 jobs from its NZI insurance business and a further 77 from the parent company.

These roles are currently based in Christchurch but would be carried out by overseas partners, an unnamed source told the NZ Herald.

An IAG New Zealand spokesperson meanwhile, told the publication that an “operational partnering project” was underway affecting approximately 141 positions involving some parts of its Christchurch operation. Positions affected by the project could be moved to the Philippines.

“We are consulting extensively with our people, and our People & Culture team is working with each impacted staff member as they consider their options, including redeployment within IAG New Zealand,” the spokesperson reportedly told the publication.

“Redundancy will be available to any of our people who have not found alternative employment arrangements at the end of the transition period, and six weeks formal notice of disestablishment will be given to people in that position as per the terms of our employment agreements.”

According to the spokesperson, IAG employees are being offered career transition support with group workshops, one-on-one coaching and redeployment and outplacement to ensure those who no longer have a role are equipped with the skills to find alternative employment, either within IAG or elsewhere.

“As with any business operating in a commercial environment, we must balance remaining relevant to our customers, while providing products and services they want and need at a price they can afford,” the spokesperson said.

“We face a changing insurance market, with rising costs and frequency of claims. To ensure our long-term sustainability as a provider of insurance we need to ensure we keep it affordable for New Zealanders.”


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