IAG NZ’s results: “strong underwriting” in “benign weather”

But nat cat threats loom

IAG NZ’s results: “strong underwriting” in “benign weather”

Insurance News

By Daniel Wood

Insurance Australia Group (IAG) has released financial results for IH25. The insurance giant reported a net profit after tax (NPAT) of A$778m, up 91% and gross written premium (GWP) of A$8.43 billion.

In an ASX announcement from Sydney, the trans-Tasman firm attributed the profit increase to a post-tax release of the COVID Business Interruption provision, an increase in net earned premiums and an improvement in insurance profits.

In a media release, IAG New Zealand reported business insurance profit of A$311 and gross written premium (GWP) of A$1.89 billion, growth of just over 1%.

Whiting said the country remains “highly vulnerable” to weather related disasters.

“So, it is critically important that we take a longer-term view, recognising that today’s profit underpins access to the resources and capital which will be needed to help us recover from the next big event,” said the CEO.

$A5.2 billion in claims payouts

The ASX announcement said IAG paid out A$5.2 billion in claims and policy renewals levels were at 90%. Hawkins said the high renewals reflect confidence in IAG’s brands and its “quality of service”.

Hub Services Model

Hawkins said IAG has migrated more than three million insurance policies to its Retail Enterprise Platform and is adding 300,000 policies each month, “delivering significant improvements in customer experience and enabling us to efficiently price and manage risk.”

In New Zealand, the release said the firm’s Hub Services model “continued to evolve” and there were advances in customer facing technology, including new customer apps for AMI and State.

Nat cat threats

Like Hawkins, Whiting referred to recent natural catastrophes.

“In recent months we have seen local and international examples of the devastating impact that climate related natural hazards can have on people and the importance of having a sustainable insurance industry to support their recovery,” she said.

Whiting also said the firm is “conscious of the financial pressures many New Zealanders are experiencing” and has “bolstered” support for them.

In Sydney, Hawkins said he was “confident in IAG’s ability to support our customers, deliver strong returns for shareholders and help build resilience and strength across Australia and New Zealand.”

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