Insurance Business readers are being encouraged to have their say on the current state of claims innovation in Australia and New Zealand.
The survey is being conducted across the region to measure industry sentiment about innovation and transformation in insurance claims management.
In the survey, readers are being asked to share predictions about how the insurance industry will change its approach to claims processing over the next five years.
Respondents so far have shared their gripes on claims management, including the segregated nature of the various platforms and IT systems on which claims are managed.
The Insurance Business Claims Innovation Survey remains open for industry professionals to share their insights on a variety of questions and concerns.
Anyone interested in participating is encouraged to do so online.
