Cigna New Zealand has announced Tony Lane as its new chief risk officer, and will be implementing its newest business strategy taking reviewed risks into account over the next 12 months.
Before joining Cigna, Lane worked as the chief risk officer (CRO) at China Construction Bank. He was also CRO Retail at BNZ, and worked in various consulting roles for different financial institutions across New Zealand, including Kiwibank.
The CRO role was created as a result of Cigna’s acquisition of OnePath Life from ANZ earlier this year, and CEO Gail Costa says Lane’s appointment will help Cigna develop its risk management programme.
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“We’re excited to have Tony join our leadership team, where his strong background in financial services will be used to guide this important area of the business,” Costa said.
“We now have the perfect opportunity to build upon our existing risk management activities to deliver a programme that meets the needs of our larger organisation.”
Lane says he will be looking to introduce a “robust” risk management framework that is easy to use, and that will help enable a “positive risk culture” to protect staff, customers and the business. He says Cigna’s staff will also receive the tools and knowledge to effectively identify risks in its day to day operations.
“We’ve recently reviewed our risk profile, and looking ahead to the next 12 months, Cigna expects to continue its limited risk tolerance in the areas of solvency, liquidity, conduct and culture,” Lane commented.
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“Cigna’s risk team will be working across the business to support the implementation of our business strategy utilising our latest risk management programme to ensure we’re well positioned to meet the changing needs of our customers, and to ensure New Zealanders have enduring access to good financial advice.”
“Looking out for the needs of our customers is at the heart of everything we do at Cigna so there’s an imperative for our teams to be well versed in risk management,” he added.
“I’m proud to be with Cigna, and I look forward to driving the implementation of this key programme of work.”
