DUAL: Everything you need to know
Note: In October 2023, the Howden announced the consolidation of its worldwide broking operations under one unified name. Among these operations is DUAL. You can find more details about Howden here.
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Headquarters address |
1 Creechurch Place, London, Greater London EC3A 5AF, United Kingdom |
|---|---|
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Year established |
1998 |
| Size (employees) | 1,000+ |
| Global locations | Austria, Australia, Brazil, Czech Republic, Finland, Germany, Hong Kong, Ireland, Italy, Mexico, New Zealand, Singapore, Spain, Slovenia, Switzerland, United Arab Emirates, United Kingdom, United States |
| Gross written premiums | US$2.3 billion |
| Expertise | Cyber, energy, financial lines, forestry, healthcare, M&A, political violence, professional indemnity |
| Key people | Richard Clapham (CEO) |
About DUAL
DUAL is the largest international underwriting agency in the world, and Lloyd’s largest international coverholder. The DUAL Group is the underwriting division of Howden Group Holdings (formerly Hyperion Insurance Group), which was founded in 1994 as a wholesale broker in the UK. Today, DUAL has outposts across Europe, the Asia-Pacific region, the Middle East, and the US.
DUAL’s products include cyber, energy, financial lines, forestry, global healthcare, mergers and acquisitions, political violence, professional indemnity, DUAL Oliva – which consists of bespoke products across the commercial, construction, and specialist sectors, and DUAL Aqua – offering tailored solutions within niche classes of business.
DUAL was established in 1998. In 2014, the company restructured its binders into a worldwide quota share, with both old and new carriers taking part.
DUAL in the news
January 2021: DUAL Group names new CEO of North America operations
February 2021: DUAL North America bolsters cyber liability team
May 2021: DUAL bolsters North American leadership team
June 2021: DUAL launches public company D&O offering
July 2021: DUAL enhances online platform for primary and excess flood
August 2021: Leader shares plans for combined DUAL and Align US businesses
August 2021: DUAL CEO lifts the lid on major acquisition
October 2021: DUAL launches international terrorism and political violence program
January 2022: DUAL launches crisis management team
Key people
Richard Clapham – CEO of DUAL Group
Clapham has more than 30 years’ experience in the insurance market, and his career kicked off with property broking at DR Fleet & Co. His other roles have included positions leading Markel’s professional indemnity division and chief operations director of an AIM-listed start-up. Clapham has also collected over a decade of experience with Catlin, as a member of the group underwriting board, a director of Catlin Underwriting Agency, and Catlin Insurance Company UK, and a member of the UK Executive Committee. Previous to his current role, Clapham was the group chief underwriting officer, and CEO of UK and Europe for DUAL.
Culture
DUAL prides itself on bringing underwriters under its wings that have comprehensive knowledge of global insurance markets and trends, as well as those looking to apply their global skills inside their local market. These underwriters are likewise skilled in loss mitigation techniques and claims settlement strategies.
Industry veteran has been involved in firm's key developments over the years
The aim is to offer support to young people
Strategic acquisitions and international hires bolster market position
"Vulnerable customers are a growing challenge"
