Headquarters address: Level 2 Abbott House, 128 Kilmore Street, Christchurch 8013, South Island, New Zealand
Year established: 1981
Size (employees): 70+
Office locations: Christchurch (head office), Auckland, Hamilton, Tauranga, Wellington, Nelson, Rangiora, Dunedin
Underwriting expertise: Commercial, health, income protection & disability, life, and domestic (car, house, contents, & boat) insurance
Other services: KiwiSaver, investment management, home loans
About Abbott
The Abbott Group is an insurance brokerage offering insurance, risk and selected financial services from its eight offices across New Zealand. Its client base consists primarily of business owners and operators across both rural and urban industries, ranging from start-ups and SMEs to major industry heavyweights.
The company was founded in 1981 as a ‘one-man band’ in Christchurch, where the head office is currently situated. The Abbott Group started out offering both commercial and life and health insurance, and has since expanded into eight locations and eight different areas of expertise ranging from KiwiSaver advice, home loans and investment management, to the full range of standard insurance policies.
The Abbott Group’s broker and adviser teams assist clients with the ‘increasingly complex world of risk management,’ finding insurance solutions for individuals, families, businesses and teams.
The Abbott Group in the news
1981: Abbott Group is founded as a one-person insurance business
2014: Abbott Group sells a 25% stake in its business to SBS Bank subsidiary Southsure Assurance
2017: The Group merged with IC Frith & Associates to leverage the strengths of its broker group, Steadfast, in the New Zealand commercial insurance market
2018: Abbott Group welcomes Lee Robinson as its new chairman
2020: Abbott Insurance Brokers acquires Auckland-based firm
2020: Abbott Insurance acquires Waikato brokerage
2022: Abbott taps former director to head Southern business
Key people
Chief Executive – Mark Reid
Mark Reid acted as General Manager of Abbott Group for just under 10 years before his appointment to the newly-created Chief Executive role in April 2019. Reid worked with Southsure Assurance in the 2014 sale of a stake in the Group’s business, and also led the business through the “challenging” period of earthquake-related claim settlement.
South Regional Manager – Andrew Dufton
Christchurch-based Dufton was a former broker principal of Abbott Insurance Brokers and is a current shareholder of Abbott NZ Holdings Ltd. He is well known by many longstanding Abbott clients.
General Manager of Operations – Anthony Jones
Jones leads the business support divisions at Abbott and was formerly the Managing Director of I C Frith, with whom Abbott merged in 2017.
Culture
Abbott Group supports a number of sports clubs and charitable initiatives and regularly offers support to schools and community groups by providing its custom-built BBQ trailer for promotional and fundraising events.
Abbott Group’s key support relationships include the following.
Claims teams are on high alert
Funding to boost startups in SaaS, B2B, AI benefits
Collaboration comes amid a surge in corporate cyberattacks
Finance veteran steps down after five years on the board to take management role
Appointments come after major business review last year