FWD Singapore has announced a new service to address the need for affordable healthcare in the country.
Called FWD HealthFirst, this new proposition provides FWD protection plan policyholders and their family members access to primary healthcare services at preferred rates, in addition to free teleconsultations. The service comes in partnership with MHC Asia, a medical benefits administrator and healthcare tech platform in the country.
The service also comes amidst the rise of healthcare costs in the country, as the Consumer Price Index listed a 4.2% increase YoY for Singapore healthcare in the first five months of 2023.
Through the proposition, new and existing FWD protection plan policyholders and their family members can access free or cheaper healthcare services, including preferred general practitioners (GP) and dental rates at more than 600 MHC GP and dental clinics. For instance, a typical GP consultation, which would usually cost between SG$20 and SG$55, would only cost SG$13 through FWD HealthFirst.
“At FWD, our vision is changing the way people feel about insurance. We recognise that customers typically see the benefits of insurance at the point of claim, and this happens usually at a much later stage of their journey with insurers,” said Sean Yang, FWD Singapore chief distribution and marketing officer. “With FWD HealthFirst, we’re pleased to introduce a value-added service that allows our customers and their family members to benefit from their plans at the onset with free teleconsultations and preferred rates for medical services. This will allow them to benefit from holistic care beyond financial protection.”
FWD is celebrating its 10th year in the industry this August, and for this milestone the insurer announced a region-wide community initiative to better serve its over 10 million customers across 10 Asian markets.
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