The Hong Kong Insurance Authority (IA) has issued a warning regarding fraudulent websites and phishing emails targeting consumers by impersonating an authorised insurer in Hong Kong.
The regulator urged the public to remain cautious and avoid engaging with the deceptive sites and emails designed to steal personal or financial information.
Additionally, a phishing email originating from "aia@traffmagic[.]com" has been identified. The email contains a link that directs recipients to "hxxps://traffmagic[.]com," a fraudulent website attempting to collect sensitive information.
AIA has confirmed that it has no connection to these websites or the phishing email. The IA has referred the matter to the Hong Kong Police Force for investigation and advises anyone who may have shared personal details or conducted transactions through these fraudulent channels to contact AIA’s customer service hotline at (852) 2232-8888 and report the incident to the police.
The regulator reminded the public that a full list of authorised insurers is available on the IA’s website, allowing consumers to verify the legitimacy of insurance providers before engaging in transactions.
The latest notice follows an earlier advisory issued on March 11, regarding fraudulent websites and social media pages impersonating Bupa (Asia) Limited, another Hong Kong insurer.
The IA urged individuals who may have unknowingly interacted with fraudulent Bupa-related platforms to reach out to the insurer’s customer service at (852) 2517 5175 or email [email protected]. The regulator also advised victims to file reports with the police.
As part of broader efforts to combat financial fraud, the IA collaborated with financial regulators in 2024 to launch the Anti-Scam Consumer Protection Charter 2.0. The initiative aims to reinforce industry-wide safeguards against scams.
Under the updated charter, participating financial institutions have committed to:
In a separate regulatory move, the IA has opened a public consultation on proposed disclosure rules under Pillar 3 of the Risk-based Capital (RBC) Regime. The draft rules set out requirements for insurers on the type, format, and timing of public disclosures.
The consultation document is available on the IA’s website, and stakeholders are invited to submit feedback by April 25. Comments can be sent via email to [email protected] or by mail to the IA’s office at 19/F, 41 Heung Yip Road, Wong Chuk Hang, Hong Kong.
The IA stated that the consultation aims to ensure transparency in financial reporting and enhance public confidence in the insurance sector. The regulator will review the feedback before finalising the disclosure framework.
