Prudential plc (Prudential) has announced the retirement of Lilian Ng, managing director of the strategic business group, at the end of this year.
Meanwhile, Angel Ng (pictured) – formerly a senior leader at Citi – will step into the role of regional CEO for Greater China, customer and wealth. She will report to CEO Anil Wadhwani and be based in Hong Kong, joining the group executive committee on October 1.
Lilian Ng, who joined the group executive committee in July 2022, has overseen Prudential’s operations in Greater China and led the company’s customer and distribution strategies.
Since her appointment as chief executive, insurance, Asia in 2015, she has been responsible for life insurance businesses and operational performance throughout the region.
Commenting on Lilian Ng’s retirement, Wadhwani highlighted the seasoned leader’s contributions to the company over the years.
“As a veteran of Prudential and the insurance industry, Lilian has a distinguished career in growing our business in Asia with outsized impact,” he said. “She has made a significant impact on our people, our agency force, and deepened relations with strategic bank partners. She played a pivotal role in building our scaled multi-distribution platform and driving transformative growth for our businesses in Greater China. I would like to express our deep gratitude for her leadership and significant contributions to Prudential over the past decades.”
Angel Ng comes to Prudential with 25 years of experience in financial services.
At Citi, she led all business lines in the Asia North & Australia cluster, which includes China, Hong Kong, Taiwan, Korea, Australia, and New Zealand. Previously, she was head of Asia for Citi Global Wealth, overseeing Asia Private Bank and Consumer Banking, and served as CEO for Citi Hong Kong and Macau.
Ng is actively engaged with various boards and committees in Hong Kong and is an adjunct professor at the Chinese University of Hong Kong and City University of Hong Kong.
On Angel Ng’s appointment, Wadhwani commented: “Angel’s deep experience in Greater China, distribution, customer, and wealth management, combined with her entrepreneurial mindset, make her the ideal candidate to lead the Greater China markets, in additional to spearheading the group-wide customer pillar and wealth enabler. Her appointment is another step towards strengthening our capabilities in alignment with the business strategy unveiled in August 2023.”
Lilian Ng will continue in her current role until the end of the year to ensure a smooth transition. Afterward, she will serve as an advisor to the CEO until June 2025.
The leadership changes were announced after Prudential Hong Kong Limited unveiled a new multipurpose office for its agency team.