International private medical insurance (IPMI) provider Now Health International Group has announced a partnership with travel assistance company Assist America.
As a result, Now Health International members that hold WorldCare plans will now be able to access a wide range of travel assistance services, including support before and during their travel as well as in an emergency, Now Health said in a statement. The new travel assistance support forms part of the value-added services offered to WorldCare customers beyond their core plan protection, including a global concierge and second medical opinion service.
The partnership will allow Now Health International WorldCare members to access pre-trip travel information, including advice on country visa requirements, vaccination recommendations and other important security information, the company said.
Furthermore, customers will also be able to access support to locate lost luggage, replace lost travel documents and receive referrals to locally based language interpreters and legal counsel, Now Health said.
Princeton, New Jersey-headquartered Assist America is a major provider of global emergency assistance services.
“This partnership forms part of our ongoing work to deliver added value to our members and demonstrate our commitment to their overall health and well-being,” Zahir Sharif, managing director of Now Health, said. “We know that many of our members are frequent flyers and we wanted to provide them with reassurance that we are there to support them both at home and abroad. We are continuing to develop our added value services to differentiate ourselves in the marketplace and ensure we can better cater to the needs of our internationally-minded customer base.”
“We are proud to partner with Now Health International and bring unique and comprehensive travel assistance services to its membership,” added Brian Mulligan, president and CEO of America Assist. “The goal of both of our organisations – to ensure that members receive the best care possible whenever and wherever they need it – is very much aligned.”
