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MetLife Hong Kong has been named ‘Insurance Company of the Year’ at the Benchmark Wealth Management Awards 2018.
The insurer also won six other awards at the event, including ‘Corporate Citizen’ and ‘Women’s Employer’ for the third year in a row. It also received prizes for digital innovation, human capital development, client digital experience, and outstanding digital project.
“I am very excited that MetLife Hong Kong has been named Insurance Company of the Year at this year’s Benchmark Wealth Management Awards,” said Lee Wood, CEO of MetLife Hong Kong. “We are proud to be honoured year after year for creating greater value for customers through top-notch innovation across the organization, from product and service excellence, to digital innovation and corporate citizenship, to employee development and engagement. Going forward, we will continue to offer the best protection for our customers, in tandem with our ongoing commitment to navigate life together with our customers.”
The annual Benchmark Wealth Management Awards recognizes financial institutions for best practices in areas including corporate governance, customer experience, marketing effectiveness, use of technology, product development, and innovation.
The ‘Insurance Company of the Year’ award was determined by a special committee based on the finalists’ overall total score, performance compared to competitors, overall improvement from last year, brand popularity, and judges’ comments.
